Great staff and service
After disclosing my budget I was shown to the sale room (fair enough, it was a well stocked room with reasonably priced garments) but I was not given much assistance in selecting dresses. When I tried on the very large sample dresses and requested they be pinned or clipped onto my body to give me a better idea of what they should look like I was just told no "the seamstress will sort that out once you've bought the dress". When i described the style of dress I was looking for (something I had seen in a previous shop) I was told such a dress did not exist so she couldn't possibly find me anything to match my requirements. Overall, I found the service poor but with a different sales assistant this could have been a totally different experience.
I visited the boutique to try on the two birds bridesmaid dresses. This was only to send photos to the bride (in Dubai) and the other bridesmaids (in Paris) who don't have anywhere locally to try them on. The lady at Swan Brides was fantastically helpful and patient, taking photos of me in a variety of colours and waiting for responses from the bride. This was even whilst knowing the dresses would be bought elsewhere. Obviously, after such friendly and generous service, we also bought all of the dresses from the boutique. Thank you for all of your help and advice!
Make assumptions about how much you can afford.
Brilliant service and beautiful wedding dresses. Can highly recommend.
Swan Brides Boutique is a UK Clothing Store based in Congleton, North West England. Swan Brides Boutique is located at 9 Park St, Congleton CW12 1EY, UK.
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